The standards to be followed are:
- Insure the security and confidentiality of member records and information
- Protect against any anticipated threats or hazards to the security or integrity of such records.
- Protect against unauthorized access to or use of such records or information which could result in substantial harm or inconvenience to any members.
A. Under no circumstances will any employee of MCU disclose non-public personal Information of a member to a non-member affiliated third party, unless the member has been provided with a notice that complies with Section 503. This notice must be in a written or electronic (e-mail) form.
After receiving the disclosure the member has the right to not allow the information to be disclosed. The members will be instructed on how to exercise this right of non-disclosure.
Exception: The only exception to this ruling is if the non-public personal information is given to a third party who in fact performs services or functions on behalf of the credit union; including the marketing of MCU products and services. The third party must enter into a contractual agreement with the credit union to maintain the confidentiality of this information.
B. MCU will not disclose, other than to a consumer reporting agency (credit bureau), an account number, access code/number, deposit account or transaction account to any non-affiliated third party to be used in telemarketing, direct mail marketing or electronic mall to the member.
Exception: Exceptions are allowed as necessary to administer or enforce a transaction requested or authorized by the member in connection with the servicing of a financial product or maintaining or servicing the members account (credit cards, secondary market sales).
Non-members acting In a fiduciary or representative capacity (guardian, power of attorney) can have access to non-public personal information as deemed by court documentation only.
Consumer reporting agencies in accordance with the Fair Credit Reporting Act {FCRA), external and internal auditors, insurance agents and employees of the credit union may have access to this information.
In the event of a merger or transfer of assets of the credit union, the corresponding financial institution shall have access to the information.
C. MCU will disclose the privacy policy statement with every new account that is opened at any of the branch locations.
In addition, the privacy policy statement will be posted in all branch locations and on the website www.millburycu.com. Staff training with regards to privacy and confidentiality will be conducted annually and will appear in the Employee handbooks. Staff will be required to submit proof of attendance of the training.
Should a member request a copy of the privacy notice one will be sent via USPS within 10 calendar days of such a request.
NCUA will review the credit union’s regulations and guidelines to make certain that MCU is in compliance with Federal and State laws regarding the dissemination of non-public personal information to non-affiliated third parties.
Website Privacy Statement
Millbury Federal Credit Union is committed to protecting the privacy of its members and other users of its website
- General website pages: MCU collects and stores information on the domain you use to access its website, the Internet address of the site from which you linked directly to its site, and the date and time of your visit to its website. This information is used to measure the number of visitors to the various pages on the MCU site, to help the credit union make improvements to the information contained on the site, and to better serve our members through special marketing and service programs.
- Member-only website pages: Personal identifying information is collected when a member representative registers to access MCU’s member-only sections of its website. This information enables MCU to regulate entry to the member-only portions of its website and to measure member usage. Any personal identifying information gathered during member registration is not sold to third parties.
- Third parties: On occasion, MCU may seek personal information for use in surveys or other purposes. MCU will make full disclosure online in those instances where information is being collected for transference to or usage by other parties.
- E-mail: Personal information contained in e-mail sent by members and non-members may be used by the credit union’s staff to answer questions, to follow-up on suggestions or complaints, or to improve the level of service MCU provides.
This information is never sold, given or disclosed to third parties.
